Read this First! terence
THE BEST WAY TO GET A QUICK RESOLUTION
Undoubtedly, at some point, you might have questions during the setup and operation of your Apex Controller System. This is where Neptune Systems Support can help you get the most out of your Apex System through email, chat and phone support.
We are happy to answer any questions you may have about your Apex system and help you through any trouble. To resolve your issue as quickly as possible, we ask you to do a few things prior to contacting us:
The first place to start with setup of any Neptune Systems Product is our great Get Started Section. Here you will find great tutorials on how to setup your Apex, Modules, and other products from the outset.
Consult our documentation section of this web site to see if your questions can be answered through any of our quick setup guides, user manuals, Apex Comprehensive Reference Manual or our FAQ Guide.
Our Apex user base is very large and extremely helpful. Many questions have already been asked and answered in the Neptune Systems Community Forum. We encourage you to go there and do a search as often this is the fastest way to answer the typical “How do I…” questions.
If you need additional support by Neptune Systems, please feel free to reach to us via email, chat or phone support..